Gently press the pump dispenser down. You might need to do this multiple times (up to 10 or more) until you start to see product coming out. The initial pumps are to create a vacuum in the chamber.

Once you see the product dispensing from the pump, you'll know that it's successfully primed.

You won't need to repeat this process every time you use the product unless it has been stored for an extended period without use.

Why Airless Pump and not the Stick?

1. Barrier Against Contaminants: Airless pumps create a sealed environment within the container, effectively isolating the product from external contaminants. This means no exposure to air, dust, or impurities that can compromise the quality and safety of your cosmetics.

2. No Cross-Contamination: Unlike traditional open-neck containers where you may dip your fingers or applicators directly into the product, airless pumps offer a touch-free experience. This eliminates the risk of transferring bacteria, oils, or dirt from your hands, brushes, or sponges, ensuring that your cosmetics remain pure.

3. Preserves Product Integrity: Oxygen and light can degrade certain cosmetic ingredients over time. Airless pumps prevent these elements from coming into contact with your product. This extends the shelf life of your cosmetics and maintains their efficacy, so you can enjoy them for longer.

4. Precise and Controlled Dispensing: Airless pumps are designed to dispense the exact amount of product needed with each press. This precision not only reduces wastage but also minimizes the chances of applying too much or too little, ensuring optimal results and efficient use.

5. Easy to Clean and Maintain: Traditional containers can be challenging to clean, potentially harboring bacteria over time. Airless pumps are easy to wipe down, making them a more hygienic choice. You can keep your cosmetics and their packaging looking pristine with minimal effort.

6. Ideal for Sensitive Skin: For individuals with sensitive or reactive skin, the hygienic benefits of airless pumps are especially crucial. These pumps maintain the purity of the product, reducing the likelihood of skin irritation or adverse reactions.

Absolutely! We have a hassle-free return and exchange policy. If for any reason you're not completely satisfied with your purchase, simply reach out to our dedicated customer support team within 30 days, and we'll guide you through the process.

Certainly! We are delighted to offer international shipping to our valued customers worldwide. Please note that shipping times may vary depending on the destination, but we strive to ensure timely and reliable delivery regardless of your location.

Our diligent team works promptly to process and ship orders within 1-2 business days, ensuring swift delivery to your doorstep.

You can contact us through our contact page! We will be happy to assist you.

We are dedicated to minimizing our environmental impact. Our packaging materials are chosen with care, emphasizing recyclability and sustainability wherever possible.

For any inquiries, feedback, or assistance, our customer support team can be reached at contact page. We're here to help and ensure your experience with our products is exceptional.

Yes, we are always exploring new ways to innovate and provide you with an even wider array of high-quality organic options. Keep an eye out for exciting updates on our website and social media platforms.